National Apprenticeship Week: Jade McDermott

We spoke to Jade McDermott who is currently a Claims Handler in our Plymouth office. Jade started working for TH March September 2015 as an admin apprentice. Here is what she had to say about her Apprenticeship experience.

Who or what inspired you to become an apprentice?

I knew I never wanted to go to university and if I’m honest I didn’t know what I wanted to do other than start earning money. However whilst looking for a job I found that most employers wanted unrealistic levels of qualifications and experience for someone of my age. An apprenticeship seemed to be a good starting point.

What was the biggest factor in making you decide to do an apprenticeship?

The biggest factor in helping me decide to do an apprenticeship was being able to earn money whilst also gaining the necessary qualifications and experience.

Describe a typical day in the office

I don’t think there is a typical day in the office when working in claims. I deal with a number of different insurances from personal jewellery to commercial motor fleet, dealing with both the customers and insurers so my days are full of variety.

What do you enjoy most about your role, and why?

Insurance is something that people always purchase but hope they never need to use it, however when something does happen which causes the client to need to claim I enjoy being able to make their stressful time as simple as possible. Being a claims handler can be a very rewarding job!

How do you think an apprenticeship has improved or opened up your career options?

It allows you to get your foot in the door and opens up lots of opportunities. I joined T H March as a business admin apprentice in 2015 and I have worked as an accounts handler in our personal jewellery team for a couple of years before moving to claims and becoming a claims handler.

What advice would you give to other people considering an apprenticeship as a route?

I would definitely recommend it as it gets you straight into the world of work, allowing you to earn money, build your knowledge and gain qualifications at the same time.

 

Read our other posts

TH March revealed as a Top Insurance Workplace of 2020

TH March revealed as a Top Insurance Workplace of 2020

TH March are proud to announce they have gained some great recognition throughout 2020 and recently made Insurance Business UK (IBUK) Top Insurance Workplaces. For the first time ever, Insurance Business UK polled insurance professionals across the country to uncover the industry’s best places to work and asked them to rate their employers’ performance on […]

Our Festive Opening Hours

Our Festive Opening Hours

We wish all our clients a Merry Christmas and a Happy New Year. Here are our opening hours and support details for the festive period.   Mon 21 Dec – Normal Office hours Tue 22 Dec – Normal Office hours Wed 23 Dec – Normal Office hours Thur 24 Dec – (open for Personal Insurance and Claims) CLOSED from 12.30pm Fri […]

Congratulations to our March Star Winners for November

Congratulations to our March Star Winners for November

The March Star Award acknowledges and recognises staff for their hard work and those who go above and beyond to help out their colleagues, Line Managers and clients! They are nominated by staff for staff! Congratulations go to Sarah Bright, Commercial Insurances Operations Manager, National Service Centre Sarah joined THM in May 2003 as a […]

How to clean jewellery at home

How to clean jewellery at home

Choosing the perfect item of jewellery is an important decision, whether you are buying for yourself or loved ones.  Just as important is how to care for jewellery items once they’ve been worn, and how to look after the item in the long-term.  Here are a few helpful hints to help care for jewellery at […]

Lowering Employment Practices Liability Risks

Lowering Employment Practices Liability Risks

Employment practices liability insurance (EPLI) is a critical type of cover that provides various protections for policyholders. Employers face a variety of risks related to employment practices liability claims. These claims became more common every year in the UK between 2015 and 2018. An EPLI policy can have a major impact on offsetting the costs […]