When a claim happens, this is when you find out how good your insurance is. At TH March, when it comes to personal jewellery insurance, we look to replace/repair your jewellery and watches with your jeweller whenever possible and our policy has no excess. You will have a dedicated claims handler working with you to help you through this experience, and over the years we have designed processes to make it as hassle-free as possible for you. It is part of our company Mission to give dedicated support during a claim, and our customers are always reporting back on their experience on public review platforms like Trustpilot.
For March Plus Personal Jewellery & Watch Insurance and Home Insurance (Home cover and Elite) only download the claims form below.Please download the PDF form first before completing and uploading.
If you have any queries please call our Claims Department on 01822 855 555. Please send your completed claim form to us by uploading it here or emailing claims@thmarch.co.uk Alternatively, if printing and completing by hand, send this form to: TH March & Co Limited, Hare Park House, Yelverton Business Park, Yelverton, Devon, PL20 7LS. Telephone: 01822 855 555 Fax: 01822 855 566
Please complete the call back form below or call 01822 855 555 to speak to one of our expert claims managers. You can also email us at: insurance@thmarch.co.uk We’ll do our best to take the stress out of the situation by providing you with straightforward, honest advice and reliable guidance based upon your individual circumstances.
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Jewellery and watch insurance from TH March provides worldwide accidental damage, loss and theft cover for your precious items
For some straightforward claims, insurers allow TH March to act on your behalf to settle your claim under what is known as delegated authority. We would stress, however, that our primary focus as your insurance broker is to act in your best interests and ensure that your claim is settled in line with the cover provided.
For the other claims that TH March cannot settle, the insurer will make the decisions. It is not possible to determine at this point of you completing the form online whether it will be TH March or the insurers making the decisions on your claim, but this information can be provided on request. If you would prefer that insurers make decisions on the settlement of your claim, please let us know and we will refer the matter to them.
In the unlikely event that you have any concerns about the progress or settlement of your claim that you cannot resolve with the claims team, please let our Personal Lines team in Yelverton know.