Location: Glasgow

TH March are looking for an  Account Handler to join our Glasgow Team. The ideal candidate will have some experience in the insurance sector, however full training will be provided.

The main responsibilities are:

• Assist with making appointments for surveys and renewals.
• Assist preparing renewal packs for posting/ emailing for Account Handlers to check.
• Webex – data input for renewals and new business.
• Assist with Sanction and credit checks – need to know how done to cover if others are off work.
• Assist with processing endorsements in policy administration system.
• Dealing with incoming post/cheques and outgoing post – franking and taking it to the post office.
• Housekeeping of our computer files – make sure emails are correctly labelled.
• Supplies for the office.
• Assist with issuing endorsements for Underwriters.
• Successfully deal with new business enquiries and insurance renewals and provide a first-class service to clients by fulfilling their insurance requirements.
• Provide support and technical assistance to Account Executive and other staff within the company.
• Handle day to day queries from clients and act as point of contact and build and maintain relationships with clients, insurers and other staff within the company.
• Provide claims assistance when required, all within agreed timescales.
• Work as part of an effective team, helping to develop less experienced team members whenever appropriate.
• Liaise with colleagues to share information about the current insurance marketplace, and to assist them with any insurance queries.
• Comply with service standards at all times, to ensure the best service is provided to clients.
• Provide insurers and underwriters with accurate information to ensure they can assess each risk correctly.
• To maintain accurate files and to ensure correspondence and telephone notes are correctly recorded in the Policy Administration System.
• To maintain clients’ and the Company’s confidentiality at all times.
• To fully understand TH March Policies and Procedures and ensure they are adhered to.
• To comply with the Company Policy on Information Security and Acceptable Use.
• To undertake all other duties as reasonably required and directed.
• This role is full time, Monday to Friday, 9am-5pm with a 1 hour lunch.

To apply for this position or request further information, please email your CV to thmhr@thmarch.co.uk or get in touch with the HR team on 01822 855555.

Location: Yelverton

TH March are looking for somebody to join the household team in their busy Yelverton office.

The ideal candidate will have previous Household Insurance experience, dealing with new and existing business clients. This is a very busy department and involves an awareness of the current insurance marketplace.

The main purpose of the role is to undertake designated duties within the Household insurance department, taking incoming phone calls from customers looking to insure their items or amend their existing policy. This role involves a large amount of broking and underwriting so knowledge in this is desirable but not essential. Other duties include things such as administrative work, emails, outbound telephone calls and much more.

We are looking for someone who open and honest and able to offer first class customer service, adhere to service standards and build a good relationship with our customers and clients. The ideal candidate will have previous experience working within the insurance sector.

You will receive in depth training from our dedicated training team on site who will be on hand at all times to assist with any questions you may have.

This role is based in a fast-paced office environment where you are always supported to do your best, this includes supporting qualifications up to Level 7.

If this sound like the role for you, please do click apply now or get in touch!

To apply for this position or request further information, please email your CV to thmhr@thmarch.co.uk or get in touch with the HR team on 01822 855555.

Location: Yelverton

Are you looking for a career path? Do you want on the job progression?

TH March are looking to hire a Trainee Home Insurance Broker & Underwriter.

Experience not necessary as full training will be given.

TH March is the largest firm of speciality jewellery insurance brokers in the UK. Established in 1887, we are experts in our field.

As Trainee Home Insurance Broker & Underwriter, you will learn how to:

• Assist clients when seeking home insurance, obtaining information, and using this to search insurance markets for quotations
• Review customer renewal quotations and process instructions
• Deal with general customer and insurer queries
• Process accounts queries
• Underwrite insurance risks under a delegated underwriting agreement

As part of the training you will undertake professional qualifications with the Chartered Insurance Institute. You will obtain the Certificate of Insurance by the end of your training and have the option to work towards the Diploma and Advanced Certificate if you want to further your development. These qualifications are fully sponsored by TH March.

Once fully trained this is a highly professional career. Progression of responsibility will be available from the start, and here at TH March, training and development is part of our culture.

We are looking for a professional, capable, fast learner, who can provide a high quality of customer service. If you are looking for a long-term career path, this role could be for you.

If you would like more information on this position, or would like to apply please forward your CV to jo.morgan@thmarch.co.uk

We can’t wait to hear from you.