How do I know my personal information is safe with you?

Your data privacy and security is very important to us. We have been taking care of the insurance needs of the jewellery industry since 1887 and so we are very experienced at looking after confidential information regarding security and jewellery schedules relating to jeweller’s shops as well as individual customer information. Therefore, your information is safe with us.

Our Privacy Notice, available here, is designed to help you understand what kind of information we collect in connection with our products and services and how we will process and use this information.

In the course of providing you with products and services we will collect and process information that is commonly known as personal data. Our Privacy Notice describes how we collect, use, share, retain and safeguard personal data.

It also sets out your individual rights; we explain these later in the Notice but in summary these rights include:

  • your right to know what data is held about you
  • how this data is processed and
  • how you can place restrictions on the use of your data.

If you would like further clarity on how we use your data and to reinforce our commitment to your data privacy and security, we recommend you read our Privacy Notice at https://www.thmarch.co.uk/privacy-notice.

Related Knowledge Base Posts

Investor in Customers (IIC) is a leading business assessment company focussing on customer experience. IIC measures excellence in the field of customer service and relationships through independent assessments made using actual customer feedback.

TH March is "delighted" having been graded "Gold" following such an assessment.

Learn more

"This is great news for us and I would personally like to thank all the customers who took time to participate in surveys and interviews when they were approached by Investor in Customers"

Managing Director, Neil McFarlane
Here's what IIC say about us:

"We have been working with TH March for three years and they are really embracing the importance of delivering an exceptional customer experience. We congratulate them on successfully implementing a number of changes within their business to ensure that their customers recognise that, at all times, TH March has their best interests at the heart of the organisation."

Here's what some of our customers have told IIC about us:

"Always helpful and handle issues quickly and efficiently."

"I received fantastic customer service and all the information provided was very clear. I then received emails and correspondence as I had been promised."

"TH March met my needs when others struggled to. The staff were friendly and very helpful."

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