You can update this information in the Existing Customers area of the website here at this link, selecting the option to Change Your Name on the Policy.
Generally, insurers will need to know:
- Your postcode and Policy ID
- Your Date of Birth
- The date of your name change and what your previous name was
- The new name of the Policyholder and their occupation
- The new name of the person who wears the jewellery/watch if this is different to the above, and their occupation.
We are here to help, so if you’d rather talk to someone or you need any assistance, please call us on 01822 668000 from Monday to Friday 9-5.30pm excluding bank holidays.