How does a valuation help me?

This question should be “How does a valuation help me to get a satisfactory claims settlement for my jewellery or watches?”.

Without a valuation, the onus is on you to provide proof of the existence of a lost item and its value. That is why we ask for valuations at the start of the insurance, which speeds up the progress of any subsequent claim as we have a full description of the jewellery or watch you wish to insure.

Our experience is that where an insurer hasn’t requested a valuation at the outset, the claims process is more complicated.  Without such supporting documentation or the actual item itself it would be difficult to establish the details of what has been lost and calculate its value. In this case insurers often use claims management specialists to try to ascertain the value of lost jewellery and this can lead to an unsatisfactory settlement being offered.

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