I am away from home, will I be covered?

Yes, but if you are away from home for a prolonged period (more than 30 days), it is a condition of the policy to advise TH March before your trip.  If you do not advise TH March of such a long trip then it may invalidate your insurance.  This could mean you wouldn’t be covered if you tried to make a claim.  If you let us know about your trip we can also help ensure that your insurance cover continues if you are still away while your renewal is due.

This Article Also Answers the Following Questions :

  • Going away, abroad, holiday
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Investor in Customers (IIC) is a leading business assessment company focussing on customer experience. IIC measures excellence in the field of customer service and relationships through independent assessments made using actual customer feedback.

TH March is "delighted" having been graded "Gold" following such an assessment.

Learn more

"This is great news for us and I would personally like to thank all the customers who took time to participate in surveys and interviews when they were approached by Investor in Customers"

Managing Director, Neil McFarlane
Here's what IIC say about us:

"We have been working with TH March for three years and they are really embracing the importance of delivering an exceptional customer experience. We congratulate them on successfully implementing a number of changes within their business to ensure that their customers recognise that, at all times, TH March has their best interests at the heart of the organisation."

Here's what some of our customers have told IIC about us:

"Always helpful and handle issues quickly and efficiently."

"I received fantastic customer service and all the information provided was very clear. I then received emails and correspondence as I had been promised."

"TH March met my needs when others struggled to. The staff were friendly and very helpful."

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