Make an Insurance Claim

For Home cover, Elite and March Plus only

For any other type of claim please complete the call back form or call 01822 855555 to speak to one of our expert claims managers. You can also email us at: insurance@thmarch.co.uk

Click here to download our claims form

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For some straightforward claims, insurers allow T H March to act on your behalf to settle your claim under what is known as delegated authority. We would stress, however, that our primary focus as your insurance broker is to act in your best interests and ensure that your claim is settled in line with the cover provided.

For the other claims that T H March cannot settle, the insurer will make the decisions. It is not possible to determine at this point of you completing the form online whether it will be
T H March or the insurers making the decisions on your claim, but this information can be provided on request. If you would prefer that insurers make decisions on the settlement of your claim, please let us know and we will refer the matter to them.

In the unlikely event that you have any concerns about the progress or settlement of your claim that you cannot resolve with the claims team, please let our Personal Lines team in Yelverton know.


Click here to download our claims guidelines

For any other policy type

Alternatively enter your details into the form below and a claims manager will call you back at a time that is convenient.

We’ll do our best to take the stress out of the situation by providing you with straightforward, honest advice and reliable guidance based upon your individual circumstances.


Call Back Form

Our opening hours are Monday - Friday 9am - 5pm (7pm for Personal Jewellery). If your query is received outwith these hours we will endeavour to contact you the following working day