Our Festive Opening Hours

We wish all our clients a Merry Christmas and a Happy New Year.

Here are our opening hours for the festive period.

• Wednesday 18 December – Normal Office hours
• Thursday 19 December – Normal Office hours
• Friday 20 December – Normal Office hours
• Monday 23 December – Normal Office Hours
• Tuesday 24 December – Personal Insurances open until 5.30pm. Other departments close at 12.30
• Wednesday 25 December – CLOSED, CHRISTMAS DAY
• Thursday 26 December – CLOSED, BANK HOLIDAY (BOXING DAY)
• Friday 27 December – CLOSED
• Monday 30 December – Normal Office Hours
• Tuesday 31 December – CLOSED FROM 12.30
• Wednesday 1 January 2025 – CLOSED, BANK HOLIDAY (NEW YEAR’S DAY)
• Thursday 2 January 2025 – Normal Office hours (GLASGOW OFFICE CLOSED – BANK HOLIDAY SCOTLAND)

You can find a note of our contact numbers by visiting the contact us page.

Many of our services are available right here online for personal customers such as claims, getting a quote, paying bills, and making changes, as well as a handy FAQ section with live chat.