Please contact us well in advance of moving. If you move home and have not informed us of this, it means your insurer does not have details of your new address and the security so your insurance may no longer be valid. Your insurance cover is set up based on security information on your home such as door locks, alarms and safes, which is likely to change when you move home.
To tell us about your change of address please click on the ‘Need help?’ button within this Help Centre. If you click on the ‘Ask a Question’ button and choose Moving Home as your query you will find a form you can complete which will tell our team all about your new details.
If you do not see the ‘Need help?’ button, simply click on this link to ask us a question: Need help?