We have six regional offices strategically placed to be as near to you as possible – it’s important to us because we know it’s important to you.
We have offices in Glasgow, Manchester, Birmingham, London, Sevenoaks and Plymouth employing over 120 experienced staff (with a combined 1000+ years of knowledge!) This means more than 190,000 working hours a year dedicated to looking after your insurance needs.
Here are just some of the faces that work behind the scenes to make sure we give you the best possible service and support we can.
Mark Smith ACII
Mark is Chairman but retains his role as Broking Director for the TH March Jewellers Block account.
He joined the company in Plymouth Devon in 1987 with responsibilities in the commercial department before moving up to London in 1992. Since that time along with facilitating the operation of the company’s Lloyd’s markets Mark has dealt specifically with Jewellers block insurance and its associated products.
Mark has a BTEC in business studies, is ACII qualified and a Chartered Insurance Broker. Before joining TH March, Mark spent eight years at Commercial Union, dealing with all aspects of commercial insurance.
Neil McFarlane ACII
Group Chief Executive Officer
Neil is Group Chief Executive Officer for TH March.
He is an Associate of the Chartered Insurance Institute and a Chartered Insurance Broker. Neil was also elected as one of the youngest Presidents of the Plymouth Insurance Institute in 1992.
Neil’s career in insurance began in 1982 when he joined Cornhill Insurance as a motor and motor fleet Underwriter. He joined TH March in 1983, starting with an account handling role within the Commercial Insurance Department, then moving to an account executive’s role, both based in the Plymouth office.
Neil was appointed as an Associate Director, in 1998 and moved to our London office in 1999. He became a Director in 1999 and was appointed Sales Director in 2005.
Andrew Alcock FCA ACII
Chief Operating Officer & Finance Director
Andrew is Chief Operating Officer and Finance Director for TH March and joined the company in 2003. He oversees the company’s Personal Lines and general commercial businesses and is responsible for operations and financial management, HR and IT.
Andrew is a chartered accountant, with a background in corporate finance. He has also qualified as an Associate of the Chartered Insurance Institute.
Before joining TH March, Andrew spent eight years as Finance Director of Detica Group plc. He was heavily involved in Detica’s management buyout in 1997 and was a key member of the management team that took the company through its successful flotation on the London Stock Exchange in 2002. He qualified with Ernst and Young in 1987 and spent two years with the firm in Australia, before returning to the UK and specialising in corporate finance.
Richard D'Agostino BA MSc FCII
Product Development Director
Richard is our Product Development Director and also manages the TH March Glasgow office and is responsible for a portfolio including clients in Scotland, Northern England, Northern Ireland and Eire.
After completing his degree in Business Management, Richard joined Stenhouse/Aon where he worked in the Technical Audit Department, gaining his ACII, prior to joining TH March in 1989.
As part of his ongoing Professional Development, Richard successfully attained Chartered Insurance Broker status and the FCII distinction before going on to complete an MSc in Risk Management & Insurance at Glasgow Caledonian University. Richard has also been awarded the title of Chartered Insurance Risk Manager from the Chartered Insurance Institute.
Simon Dawe ACII
Simon is our Sales Director for TH March and also manages the Birmingham office, which covers the Midlands and South Wales.
The Birmingham office deals with more than 800 clients, of which the vast majority are involved in the jewellery and giftware trades.
Simon joined TH March in 1997 and worked in Plymouth, mainly in the Commercial Department, for six years. He was promoted to Account Executive in 2003 and moved to the Birmingham office, subsequently gaining his CII Diploma in 2006 and his ACII in 2019.
Simon is also the chairman of the British Jewellery Giftware and Finishing Federation Benevolent Society.
Michael Ferraro MA MSc ACII
Non Executive Director
Michael is a Non Executive Director, following his long career with us.
He joined TH March in 1972, coming from a research background in molecular genetics. He worked initially in London in Jewellers Block, general commercial and life departments, before moving to the Plymouth office where he completed his Associateship of the Chartered Insurance Institute. In 1978 he moved to the Birmingham office for 10 years before returning to London in 1988.
Michael was the 3rd generation of his family to hold the post of Managing Director. His grandfather joined the firm’s founder, Thomas H March, in 1905, with his father taking over the role on his grandfathers death in 1960.
Karen is Manager of the Company’s largest Sales Office in Sevenoaks, responsible for making sure that everything runs smoothly.
She joined TH March in 1977 and spent 8 years in the Jewellers Block Department. She then left to work for C E Heath & Co as an Account Handler and then Fielding Seaton and Jones to run their Jewellers Block /Art Dealers Departments, including broking in Lloyds.
Karen returned to T.H. March in 1990 to assist with the running of the Sevenoaks Office and became Associate Director in 1999. She holds the Certificate in Insurance.