Beaverbrooks Jewellery & Watch Protection Claim Service

How to make a claim

• Complete the claims notification form below which will notify TH March that you will be submitting a claim.

• After submitting the form download a claim form, which you should complete in full and print off. An email from TH March will also be sent to you containing the link to download a claim form.

• Next take it into any branch of Beaverbrooks (it does not need to be the branch from which the item was purchased), taking your insurance documentation with you.

• Beaverbrooks will work out the cost of replacement where appropriate and forward the paperwork to the insurers for processing. For a damaged item, Beaverbrooks will first need to obtain a repair estimate for submission to the insurer for approval.

• If an insured loss has taken place, the claim will be agreed and instructions sent to Beaverbrooks Head Office who will send a settlement voucher to the address supplied by the claimant on the completed claim form.

• The voucher and its attached letter can then be taken to your selected branch of Beaverbrooks along with another form of identification, to exchange for the repaired or replacement item.
  

Our Commitment to You

You can have peace of mind in knowing that TH March will act on your behalf and liaise with Beaverbrooks to ensure you receive an efficient hassle-free settlement of your claim.

A response to your claim will be normally be provided within 10 days of Beaverbrooks receiving your completed claim form.

Need help?

Please call Beaverbrooks today on their free phone number and they’ll be happy to help: 0800 169 2329