Trusted Insurance Expertise Since 1887
In 1887 the eighteen-year-old son of a London Hatton Garden diamond merchant (our founder Tommy March) experienced a ‘eureka’ moment. He realised that the jewellery trade he’d come to know through his Father’s business, was largely uninsured. His idea blossomed to become the UK’s best known firm of jewellery trade specialist insurance brokers (“Famous for Insuring Jewellery”) TH March.
A pioneer of specialist ‘Jewellers Block’ policies (underwritten by Lloyds), Tommy’s entrepreneurial vision is still flourishing more than 130 years on.
As appointed broker to many leading trade organisations including; The National Association of Jewellers, the National Pawnbrokers Association, the Company of Master Jewellers and the Giftware Association, TH March has continued to follow Tommy’s example by innovating, growing and diversifying. Today, Commercial, Personal Insurance and Financial Planning divisions are all part of the ‘TH March Group’. Tommy would definitely be proud!
In 2011 having satisfied rigorous criteria relating to professionalism, capability and ethics, TH March was awarded the prestigious status of Chartered Insurance Broker; the industry’s gold standard award.
2017 brought a fantastic start to our 130th anniversary year when independent customer service assessor; Investor in Customers (IIC) awarded us their highest ‘Exceptional’ 3 star rating.
Investor in Customers (IIC) is a leading business assessment company focussing on customer experience. IIC measures excellence in the field of customer service and relationships through independent assessments made using actual customer feedback.
TH March is "delighted" having been graded "Gold" following such an assessment.Learn more
"This is great news for us and I would personally like to thank all the customers who took time to participate in surveys and interviews when they were approached by Investor in Customers"
Here's what IIC say about us:
"We have been working with TH March for three years and they are really embracing the importance of delivering an exceptional customer experience. We congratulate them on successfully implementing a number of changes within their business to ensure that their customers recognise that, at all times, TH March has their best interests at the heart of the organisation."
Here's what some of our customers have told IIC about us:
"Always helpful and handle issues quickly and efficiently."
"I received fantastic customer service and all the information provided was very clear. I then received emails and correspondence as I had been promised."
"TH March met my needs when others struggled to. The staff were friendly and very helpful."