A bit about us
We are the largest firm of specialist jewellery insurance brokers in the UK and have been looking after jewellers and their customers since 1887. As experts in insuring valuable and treasured possessions such as jewellery and watches, we understand the trade and we use our experience and relationships with the aim of making claims hassle-free. We understand the feeling that it’s not always possible to truly replace the things that are precious to us, but we try our hardest by always aiming to send you back to your jeweller, whenever possible and by being there for you when you need us the most. We understand how disappointing it can be with other insurance policies to be given a voucher to spend in a shop chosen by the insurer.
It’s our Mission to become your trusted expert: providing specialist advice, helping to manage the risks of everyday life, protecting against the unexpected, and above all giving our customers dedicated support during a claim. We don’t just stop at insuring jewellery and watches. Our expertise extends to personal and business insurance products and guidance to suit the needs and requirements of all kinds of people and organisations.
Why Choose TH March?
- Claims service
When a claim happens, this is when you find out how good your insurance is. At TH March, when it comes to personal jewellery insurance, we look to replace/repair your jewellery and watches with your jeweller whenever possible and our policy has no excess. You will have a dedicated claims handler working with you to help you through this experience, and over the years we have designed processes to make it as hassle-free as possible for you. It is part of our company Mission to give dedicated support during a claim, and our customers are always reporting back on their experience on public review platforms like Trustpilot.
Named as one of the UK’s Top Insurance Employers, we have experienced UK-based staff who are there to help advise you on the cover that is right for you, and to help you with guidance on how to protect your valuables. You should never feel rushed with us. Whether your preference is to talk to us by phone, email or online chat (or a mixture of all 3!), the team are here for you.
- We look for solutions
We work closely with the jewellery trade and talk to thousands of customers every year so we understand what customers want and this is reflected in the cover provided. Did you know that we also offer a whole range of products to insure the things that are precious to you, including your home, valuable possessions, your health, your life and your business?
We have satisfied rigorous criteria relating to professionalism, capability and ethics and as such have been awarded the prestigious status of Chartered Insurance Broker; the industry’s gold standard award.
- We put customers first
We genuinely care about what our customers are telling us and asking us, and regularly gather customer feedback all year round at various touchpoints. We use this information to constantly improve our products and services. We are also transparent when we don’t think we are able to arrange insurance for you, but we will try and point you in the right direction.
- Experience and trust
It’s our 135th year of doing this! Back in 1887, we pioneered the specialist insurance policies for jewellers and have been providing insurance to the jewellery trade and their customers ever since. Recognised as specialists in jewellery and valuables insurance, we are trusted as the recommended insurance brokers to not only the National Association of Jewellers (NAJ), but to the Company of Master Jewellers (CMJ), the National Pawnbrokers Association (NPA), the Giftware Association (GA) and the British Pearl Association.
- Expertise in insurance for high value items
Whether it’s an engagement ring, diamond ring, wedding bands, watch, or any other item or collection of jewellery, the personal jewellery and watch insurance from TH March can provide cover for worldwide accidental damage, loss and theft. Jewellery and watch insurance is especially important when cover on a standard home insurance policy limits the amounts on individual and valuable items, or for those who don’t have home insurance. We also specialise in home insurance for those with higher value items like jewellery items or collections and can help guide you towards the best solution that suits you.
- Service and support
We have a dedicated team who will build an insurance solution around your needs with carefully chosen insurers who understand the unique requirements of insuring jewellery and valuables. When surveyed, over 99% of our personal jewellery insurance customers say they are likely to buy insurance from us again and the majority of those say they are likely to recommend us. It’s in our company Vision to protect and enrich the lives of our customers, employees, partners and business communities and this is at the heart of the service we strive to provide. We are here to support, guide and advise you. The best thing is you don’t have to just take our word for it: take a look at what customers say about us.