Since 1887, we've been protecting jewellers, their customers and treasured possessions. Today, we're proud to be one of the UK's leading specialist jewellery insurance brokers, combining more than 135 years of expertise with exceptional customer service and employee ownership at the heart of our business.
As specialists in jewellery and watch insurance, we understand that these items are far more than their monetary value. They carry memories, sentiment and personal significance that can't simply be replaced.
As an employee-owned business, every colleague has a genuine stake in our success. This shared ownership strengthens our culture of accountability, collaboration and long-term thinking, helping us continually improve the service we provide.
That's why, when a claim occurs, we aim to make the process as straightforward as possible. Wherever we can, we'll work to return you to your original jeweller, helping to restore what was lost through the people who know your jewellery best. Unlike many standard insurance policies that may offer a voucher for a retailer chosen by the insurer, we believe in a more personal, specialist approach when you need it most.
When a claim happens, this is when you find out how good your insurance is. At TH March, when it comes to personal jewellery insurance, we look to replace/repair your jewellery and watches with your jeweller whenever possible and our policy has no excess. You will have a dedicated claims handler working with you to help you through this experience, and over the years we have designed processes to make it as hassle-free as possible for you.
It is part of our company Mission to give dedicated support during a claim, and our customers are always reporting back on their experience on public review platforms like Reviews.io.
Named as one of the UK’s Top Insurance Employers, we have experienced UK- based staff who are there to help advise you on the cover that is right for you, and to help you with guidance on how to protect your valuables. You should never feel rushed with us. Whether your preference is to talk to us by phone, email or online chat (or a mixture of all 3!), the team are here for you.
We work closely with the jewellery trade and talk to thousands of customers every year so we understand what customers want and this is reflected in the cover provided. Did you know that we also offer a whole range of products to insure the things that are precious to you, including your home, valuable possessions, your health, your life and your business?
We have satisfied rigorous criteria relating to professionalism, capability and ethics and as such have been awarded the prestigious status of Chartered Insurance Broker; the industry’s gold standard award.
We genuinely care about what our customers are telling us and asking us, and regularly gather customer feedback all year round at various touchpoints. We use this information to constantly improve our products and services. We are also transparent when we don’t think we are able to arrange insurance for you, but we will try and point you in the right direction.
It’s our 139th year of doing this! Back in 1887, we pioneered the specialist insurance policies for jewellers and have been providing insurance to the jewellery trade and their customers ever since. Recognised as specialists in jewellery and valuables insurance, we are trusted as the preferred insurance partners to the National Association of Jewellers (NAJ), service suppliers to the Company of Master Jewellers (CMJ), appointed brokers to the National Pawnbrokers Association (NPA) and the British Pearl Association.
Whether it’s an engagement ring, diamond ring, wedding bands, watch, or any other item or collection of jewellery, the personal jewellery and watch insurance from TH March can provide cover for worldwide accidental damage, loss and theft. Jewellery and watch insurance is especially important when cover on a standard home insurance policy limits the amounts on individual and valuable items, or for those who don’t have home insurance.
We also specialise in home insurance for those with higher value items like jewellery items or collections and can help guide you towards the best solution that suits you.
We have a dedicated team who will build an insurance solution around your needs with carefully chosen insurers who understand the unique requirements of insuring jewellery and valuables. When surveyed, over 99% of our personal jewellery insurance customers say they are likely to buy insurance from us again and the majority of those say they are likely to recommend us.
It’s in our company Vision to protect and enrich the lives of our customers, employees, partners and business communities and this is at the heart of the service we strive to provide. We are here to support, guide and advise you. The best thing is you don’t have to just take our word for it: take a look at what customers say about us.
It’s our mission to become your trusted expert: providing specialist advice, helping to manage the risks of everyday life, protecting against the unexpected, and above all giving our customers dedicated support during a claim. We don’t just stop at insuring jewellery and watches. Our expertise extends to personal and business insurance products and guidance to suit the needs and requirements of all kinds of people and organisations.