Michael Heffernan, Senior Underwriting/Broking Technician, Head Office, London
Michael joined THM in December 2010. He is based at our Head Office in London and is Cert CII qualified.
This is the 5th time Michael has won the March Star Award! ⭐⭐⭐⭐⭐
He enjoys sports, travelling and music. Congratulations Michael!
Your March Star Nominations for Michael
WE ARE A TEAM!“Despite the massive workload, always willing to take the time to review and discuss something to work on the best outcome for all stakeholders, a genuinely brilliant colleague – hugely appreciated”
WE LOOK FOR SOLUTIONS!“His willingness to take the time to discuss difficult or complex cases, work through a solution that factors in the concerns of all parties and work to a practical, effective and successful outcome is valued hugely by us. Thanks Michael.”
Jenny Warr, Personal Assistant, National Service Centre, Devon
Jenny joined THM in December 2008 and is now PA to the Finance Director. This the 8th time Jen has won the March Star Award – Congratulations Jen ⭐⭐⭐⭐⭐⭐⭐⭐
Jenny enjoys reading, going to the theatre.???? and being outdoors.
Your March Star Nominations for Jenny
WE PUT CUSTOMERS FIRST!“It doesn’t matter how busy Jenny is with her various roles, she always manages to find time to assist me with urgent work for our clients – thanks Jenny, couldn’t do my job as efficiently without you :)”
WE ARE A TEAM!“Thank you for your help covering absences in another department. Your team spirit doesn’t go unappreciated, thank you”
Shane Kempe, Commercial Account Handler, National Service Centre, Devon
Shane joined TH March as a Commercial Account Handler in August 2016 and has over 30 years experience in the insurance industry. In 2022 Shane achieved the Diploma in Insurance qualification.
This is the 2nd time Shane has won the March Star Award. Well done Shane. ⭐⭐
He enjoys spending time with his family especially Alfie, his grandson, playing football together ⚽, Liverpool FC and eating out with his wife, Sophie.
Your March Star Nominations for Shane
WE ARE A TEAM!“Despite his own client workload, Shane steps forward when other members of the Team are off to help with enquires/changes for clients not normally looked after by him.”
WE DO THE RIGHT THING!“It was a particularly busy time for me and Shane’s excellent work going above and beyond despite having his own work to deal with made my life much easier when I returned. I really appreciated the effort at a busy time for both of us. Well done Shane!”