The March Star Award acknowledges and recognises staff for their hard work, going above and beyond and for fulfilling the TH March Values.
Kat Ridgway, Household Account Handler, Personal Insurances Team, National Service Centre
Kat joined THM in April 2019. She is Cert CII qualified and is now studying towards the Diploma in Insurance. Kat recently joined the Household Team after working in the Personal Insurances Team for the last 4 years.
This is the first time she has won the March Star Award! Kat enjoys being outdoors and enjoy walking her two dogs, who she loves dearly.
When she’s not walking the dogs, Kat is part of a rowing club which she says is fantastic fun, and you’ll find her out on the water in all weathers! Congratulations Kat!
Your March Star Nominations for Kat
WE ARE A TEAM!“Kat has fitted in extremely well into the HH department. She has approached the role with great enthusiasm and is always willing to give the task a go. Thank you for all your hard work Kat.
WE DO THE RIGHT THING!“I am so pleased to have Kat join us in the Household Team 🙂 she has already proven herself to be extremely capable. Well done Kat, and welcome to the team.”
Jade McDermott, Claims Team Leader, National Service Centre
Jade joined THM in September 2015 as an Apprentice in the Personal Insurances Team and in 2016 was offered a permanent position in as a Personal Insurances Account Handler.
Jade then completed the Certificate in Insurance qualification and in August 2018 transferred into the Claims Team. In 2021 Jade achieved the Diploma in Insurance and earlier this year she was promoted to Claims Team Leader. Jade is currently studying towards the Advanced Diploma in Insurance qualification.
This is the 5th time Jade has been nominated for the March Star Award! ⭐⭐⭐⭐⭐ Jade enjoys getting out and about, exploring local seaside towns and Dartmoor, often nipping into the local pubs for a cider and some food. Congratulations!
Your March Star Nominations for Jade
WE ARE A TEAM!“Thank you to Jade who has done an amazing job running the claims team over the last 9 months and taking on all the loose ends and extra responsibilities, I am really grateful to be able to work with you!”
WE PUT CUSTOMERS FIRST!“Jade continues to work her socks off going way beyond normal service levels. Once again Jade, thank you for all your help and the recent praise shows how much our customers appreciate your hard work”