Investor in Customers (IIC) are a leading business assessment company focussing on customer experience. IIC measure excellence in the field of customer service and customer relationships through independent assessments of actual customer feedback.
T H March were thrilled to have been awarded 2 out of 3 stars following such an assessment, graded as "Outstanding".
We are proud to hold the "Outstanding" award from the IIC, and will strive to further enhance the customer service we provide to all our valued customers.
Here’s what IIC say about us:
"Excellent for a first assessment"
"Good personal customer engagement"
Here’s what some of our customers told IIC about us:
"Dealing with claims, they are faultless"
"They are really supportive and I think the best factor is the fantastic team they have working to meet every client’s needs"
"Staff went out of their way to accommodate me"