Make a Personal Insurance Claim

For March Plus Personal Jewellery & Watch Insurance and Home Insurance (Home cover and Elite) only

Download Our Claims Form

Download Our Claims Guidelines

 

For any other policy type

Please complete the call back form below or call 01822 855 555 to speak to one of our expert claims managers. You can also email us at: insurance@thmarch.co.uk

We’ll do our best to take the stress out of the situation by providing you with straightforward, honest advice and reliable guidance based upon your individual circumstances.

How claims are settled

For some straightforward claims, insurers allow TH March to act on your behalf to settle your claim under what is known as delegated authority. We would stress, however, that our primary focus as your insurance broker is to act in your best interests and ensure that your claim is settled in line with the cover provided.

For the other claims that TH March cannot settle, the insurer will make the decisions. It is not possible to determine at this point of you completing the form online whether it will be TH March or the insurers making the decisions on your claim, but this information can be provided on request. If you would prefer that insurers make decisions on the settlement of your claim, please let us know and we will refer the matter to them.

In the unlikely event that you have any concerns about the progress or settlement of your claim that you cannot resolve with the claims team, please let our Personal Lines team in Yelverton know.

 

Request a Call Back

Our opening hours are Monday - Friday 9am - 5pm (7pm for Personal Jewellery & Watch Insurance). If your query is received outside of these hours we will endeavour to contact you the following working day.